Medcare Weight Loss Therapy

Privacy Policy and Refund Policy

OUR PRIVACY POLICY

Effective Date: August 1, 2024

Updated October 26, 2024

Welcome to Medcare Weight Loss Therapy website (the “Site”). This Privacy Policy governs the manner in which Medcare Weight Loss Therapy collects, uses, maintains, and discloses information collected from users (each, a “User”) of the Site. This Privacy Policy applies to the Site and all products and services offered by Medcare Weight Loss Therapy.

Use and Disclosure of Protected Health Information: Medcare Weight Loss Therapy may use and disclose protected health information (PHI) about an individual for purposes of treatment, payment, and healthcare operations. This may include sharing PHI with healthcare providers involved in the individual’s care, insurance companies for billing purposes, and administrative functions within Medcare Weight Loss Therapy. In certain circumstances, Medcare Weight Loss Therapy may disclose PHI without authorization, such as in cases of medical emergencies, to prevent harm to the individual or others, or as required by law.

Individual Rights: Individuals have rights with respect to their PHI, including the right to inspect, copy, amend, or request removal of their PHI. To exercise these rights, individuals may contact Medcare Weight Loss Therapy’s Privacy Officer, whose contact information is provided below. Individuals also have the right to request restrictions on certain uses and disclosures of their PHI, as well as to receive confidential communications of PHI by alternative means or at alternative locations.

Legal Duties: Medcare Weight Loss Therapy is required by law to maintain the privacy of protected health information and to provide individuals with notice of its legal duties and privacy practices concerning PHI. Medcare Weight Loss Therapy will only use or disclose PHI as permitted or required by law, and will implement appropriate safeguards to protect the confidentiality and security of PHI.

Information Collection: In addition to PHI, we may collect personal information when you use our website or services. This includes information you provide us directly and information collected automatically, such as your IP address and browser type.

Security of Your Personal Information: We are committed to protecting your personal information from loss, theft, and unauthorized access or disclosure. While we take commercially reasonable measures to secure your data, we cannot guarantee absolute security.

Retention of Your Personal Information: We retain your personal information for as long as necessary to fulfill the purposes for which it was collected or as required by law. When no longer needed, we will delete or anonymize it.

Children’s Privacy: We do not knowingly collect personal information from children under 16. If we discover that we have inadvertently collected such information, we will promptly delete it.

International Transfers of Personal Information: Your personal information may be transferred to countries outside of your own for processing and storage. We will protect your information in accordance with this privacy policy and applicable law.

Your Rights and Controlling Your Personal Information: You have the right to withhold personal information, request access to your information, and request corrections if necessary.

Limits of Our Policy: We are not responsible for the privacy practices of external sites linked to our website.

Changes to This Policy: We may update this privacy policy to reflect changes in our practices or legal requirements. Any significant changes will be communicated to you via our website.

Contact Information: For further information about Medcare Weight Loss Therapy’s privacy policies, or to exercise your rights regarding your protected health information, please contact:

Privacy Officer
Medcare Weight Loss Therapy
500 Washington Street ste 1

Portsmouth, Virginia 23704

http://medcareweightlosstherapy.com

For complaints regarding Medcare Weight Loss Therapy’s privacy practices or to file a complaint with the covered entity, individuals may contact the Privacy Officer or the Office for Civil Rights at the U.S. Department of Health and Human Services.

By using the Site, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our Site. Medcare Weight Loss Therapy reserves the right to update or change this Privacy Policy at any time. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

This Privacy Policy is part of Medcare Weight Loss Therapy commitment to protecting the privacy and confidentiality of individuals’ protected health information.

How We Share and Disclose Personal Information

Medcare Weight Loss Therapy LLC does not share or disclose personal information without your permission. If your information is shared publicly, it’s only with your permission. For example, if we publicly post your photograph and comments on the “Reviews” section of our websites, we will require your written authorization. Medcare Weight Loss Therapy LLC, with your permission, disclosed personal information in which this disclosure will include the date, the name of the entity or person to whom PHI was disclosed, a description of the information disclosed, and the purpose of the disclosure for your review before the information is shared.

To Service Providers: We may share your Personal Information with companies that provide services to us, such as for hosting, marketing and communication services, professional advising services, and payment processing (“Service Providers”). When you use our CE Marketplace, we may also share, with your permission, your name and license information with Service Providers to generate course completion certificates. Our policy is to authorize these Service Providers to use your Personal Information only as necessary to provide services for us, and we require that the appropriate contracts are in place to ensure they do not use or disclose your Personal Information for any other purpose. This accounting must include the date of each disclosure, the name of the entity or person to whom PHI was disclosed, a description of the information disclosed, and the purpose of the disclosure.

Medcare Weight Loss Therapy LLC will require written consent for any use or disclosure of PHI outside of treatment, payment, and healthcare operations.

Security: Medcare Weight Loss Therapy LLC will retain your Personal Information for as long as your Account is active, as needed to provide you Services, and as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Medcare Weight Loss Therapy LLC follows generally accepted standards to protect the Personal Information submitted to us, both during transmission and once we receive it. For example, when you enter sensitive information (such as your login credentials), we encrypt the transmission of that information using secure socket layer technology (SSL). However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.

Retention Of Your Information:

We will retain your personal information with us for 90 days to 2 years after users terminate their accounts or for as long as we need it to fulfill the purposes for which it was collected as detailed in this Privacy Policy. We may need to retain certain information for longer periods such as record-keeping/reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.

Your Rights:

Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at [email protected]. We will respond to your request in accordance with applicable law.

You may opt-out of direct marketing communications or the profiling we carry out for marketing purposes by writing to us at [email protected]. Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.

Notify Individuals Impacted – or Potentially Impacted – by the Breach

All individuals impacted by a data breach, who have had unsecured protected health information accessed, acquired, used, or disclosed, must be notified of the breach. Breach notifications are also required for any individual who is reasonably believed to have been affected by the breach.

Breach notification letters must be sent within 60 days of the discovery of a breach unless a shorter breach notification timeframe exists under state law or a request to delay notifications has been made by law enforcement. The HIPAA breach notification requirements for letters include writing in plain language, explaining what has happened, what information has been exposed/stolen, providing a brief explanation of what the covered entity is doing/has done in response to the breach to mitigate harm, providing a summary of the actions that will be taken to prevent future breaches, and giving instructions on how breach victims can limit harm. Breach victims should also be provided with a toll-free number to contact the breached entity for further information, together with a postal address and an email address.

Only the minimum necessary amount of PHI will be used or disclosed to accomplish intended purposes, a core HIPAA requirement.

Administrative safeguards

HIPAA defines administrative safeguards as, “Administrative actions, and policies and procedures, to manage the selection, development, implementation, and maintenance of security measures to protect electronic protected health information and to manage the conduct of the covered entity’s workforce in relation to the protection of that information.”

Physical safeguards

Physical safeguards involve access both to the physical structures of a covered entity and its electronic equipment. ePHI and the computer systems in which it resides must be protected from unauthorized access, in accordance with defined policies and procedures. Some of these requirements can be accomplished by using electronic security systems.

Technical safeguards

Technical safeguards encompass the technology, as well, and the policies and procedures for its use, that protect ePHI and control access to it. 

Refund Policy:

30 days money back guarantee on initial treatment option for any reason 50% money back guarantee.

Disclaimer: 

Medcare Weight Loss Therapy LLC is not intentionally promoting fake products, unsafe compounded products, misleading ads, illegal online selling, inappropriate use of medications, false advertising, trademark infringement, and unlawful sales of non-FDA approved compounded products.

It is the belief of Medcare Weight Loss Therapy LLC that compound Tirzepatide with B6 and compound Semaglutide with B12 are formulated to act in a similar manner as brand named medications. Medcare Weight Loss Therapy LLC prescribes compounded versions of Tirzepatide with B6 and Semaglutide with B12. Medcare Weight Loss Therapy LLC also prescribes the name brands of Tirzepatide and Semaglutide in which prescription may be filled at pharmacies of choice. The compounded versions of Tirzepatide with B6 and Semaglutide with B12 are not FDA-approved and neither the FDA nor any global regulatory agency has reviewed these products for safety, quality, or efficacy. Medcare Weight Loss Therapy LLC medications are sourced by a PCAB-accredited compound pharmacy that uses FDA approved ingredients and undergoes third-party testing to guarantee potency, accuracy, and safety. Any adverse events linked to Medcare Weight Loss Therapy LLC compounded Tirzepatide with B6 and Semaglutide with B12 will be reported to the FDA.

Medcare Weight Loss Therapy LLC medications (compounded Tirzepatide with B6 and Semaglutide with B12) are sourced and shipped from a PCAB-accredited compounding pharmacy that are produced in compliance with US federal law. Medcare Weight Loss Therapy LLC medications are sourced by a PCAB-accredited compound pharmacy (Medivera compounding pharmacy 6054 Livernois Rd Troy MI 48098) that has a LegitScript Healthcare Merchant Certification which provides a recognized stamp of approval for businesses that facilitate transactions for pharmacies. LegitScript certification to show the world their providers operate legally (PCAB-accredited compound pharmacy). Certification is a powerful way to gain patient trust and ensure that your business is operating in compliance with applicable laws and regulations.                    THIS NOTICE DESCRIBES HOW YOUR HEALTH INFORMATION MAY BE USED AND DISCLOSED AND HOW YOU CAN GET
ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY. YOU MAY HAVE ADDITIONAL RIGHTS UNDER STATE
AND LOCAL LAW. PLEASE SEEK LEGAL COUNSEL FROM AN ATTORNEY LICENSED IN YOUR STATE IF YOU HAVE
QUESTIONS REGARDING YOUR RIGHTS TO HEALTH CARE INFORMATION.
EFFECTIVE DATE OF THIS NOTICE
This notice went into effect on April 23, 2024
ACKNOWLEDGEMENT OF RECEIPT OF PRIVACY NOTICE
Under the Health Insurance Portability and Accountability Act of 1996 (hereafter, “HIPAA”), you have certain rights
regarding the use and disclosure of your protected health information (hereafter, “PHI”).
I. MY PLEDGE REGARDING HEALTH INFORMATION:
I understand that health information about you and your health care is personal. I am committed to protecting health
information about you. I create a record of the care and services you receive from me. I need this record to provide you
with quality care and to comply with certain legal requirements. This notice applies to all of the records of your care
generated by this mental health care practice. This notice will tell you about the ways in which I may use and disclose
health information about you. I also describe your rights to the health information I keep about you, and describe certain
obligations I have regarding the use and disclosure of your health information.
I am required by law to:
● Make sure that PHI that identifies you is kept private.
● Give you this notice of my legal duties and privacy practices with respect to health information.
● Follow the terms of the notice that is currently in effect.
● I can change the terms of this Notice, and such changes will apply to all the information I have about you. The
new Notice will be available upon request, in my office, and on my website.
II. HOW I MAY USE AND DISCLOSE HEALTH INFORMATION ABOUT YOU:
The following categories describe different ways that I use and disclose health information. For each category of uses or
disclosures I will explain what I mean and try to give some examples. Not every use or disclosure in a category will be
listed. However, all of the ways I am permitted to use and disclose information will fall within one of the categories.
For Treatment Payment, or Health Care Operations: Federal privacy rules (regulations) allow health care providers who
have direct treatment relationship with the patient/client to use or disclose the patient/client’s personal health information
without the patient’s written authorization, to carry out the health care provider’s own treatment, payment or health care
operations. I may also disclose your PHI for the treatment activities of any health care provider. This too can be done
without your written authorization. For example, if a clinician were to consult with another licensed health care provider
about your condition, we would be permitted to use and disclose your PHI, which is otherwise confidential, in order to
assist the clinician in diagnosis and treatment of your health condition. I may also use your PHI for operations purposes,
including sending you appointment reminders, billing invoices and other documentation.
Disclosures for treatment purposes are not limited to the minimum necessary standard. Because therapists and other
health care providers need access to the full record and/or full and complete information in order to provide quality care.
The word “treatment” includes, among other things, the coordination and management of health care providers with a
third party, consultations between health care providers and referrals of a patient for health care from one health care
provider to another.
Lawsuits and Disputes: If you are involved in a lawsuit, I may disclose health information in response to a court or
administrative order. I may also disclose health information about you or your minor child(ren) in response to a subpoena,
discovery request, or other lawful process by someone else involved in the dispute, but only if efforts have been made to
tell you about the request or to obtain an order protecting the information requested.
III. CERTAIN USES AND DISCLOSURES REQUIRE YOUR AUTHORIZATION:
1. Psychotherapy Notes. I do keep “psychotherapy notes” as that term is defined in 45 CFR § 164.501, and any use
or disclosure of such notes requires your Authorization unless the use or disclosure is:
a. For my use in treating you.
b. For my use in training or supervising mental health practitioners to help them improve their skills in group,
joint, family, or individual counseling or therapy.
c. For my use in defending myself in legal proceedings instituted by you.
d. For use by the Secretary of the Department of Health and Human Services (HHS) to investigate my
compliance with HIPAA.
e. Required by law and the use or disclosure is limited to the requirements of such law.
f. Required by law for certain health oversight activities pertaining to the originator of the psychotherapy
notes.
g. Required by a coroner who is performing duties authorized by law.
h. Required to help avert a serious threat to the health and safety of others.
2. Marketing Purposes. I will not use or disclose your PHI for marketing purposes without your prior written consent.
For example, if I request a review from you and plan to share the review publically online or elsewhere to advertise
my services or my practice, I will provide you with a release form and HIPAA authorization. The HIPAA
authorization is required in the instance that your review contains PHI (i.e., your name, the date of the service you
received, the kind of treatment you are seeking or other personal health details). Because you may not realize
which information you provide is considered “PHI,” I will send you a HIPAA authorization and request your
signature regardless of the content of your review. Once you complete the HIPAA authorization, I will have the
legal right to use your review for advertising and marketing purposes, even if it contains PHI. You may withdraw
this consent at any time by submitting a written request to me via the email address I keep on file or via certified
mail to my address. Once I have received your written withdrawal of consent, I will remove your review from my
website and from any other places where I have posted it. I cannot guarantee that others who may have copied
your review from my website or from other locations will also remove the review. This is a risk that I want you to
be aware of, should you give me permission to post your review.
3. Sale of PHI. I will not sell your PHI.
IV. USES AND DISCLOSURES THAT DO NOT REQUIRE YOUR AUTHORIZATION.
Subject to certain limitations in the law, I can use and disclose your PHI without your Authorization for the following
reasons. I have to meet certain legal conditions before I can share your information for these purposes:
1. Appointment reminders and health related benefits or services. I may use and disclose your PHI to contact you to
remind you that you have an appointment with me. I may also use and disclose your PHI to tell you about
treatment alternatives, or other health care services or benefits that I offer.
2. When disclosure is required by state or federal law, and the use or disclosure complies with and is limited to the
relevant requirements of such law.

3. For public health activities, including reporting suspected child, elder, or dependent adult abuse, or preventing or
reducing a serious threat to anyone’s health or safety.
4. For health oversight activities, including audits and investigations.
5. For judicial and administrative proceedings, including responding to a court or administrative order or subpoena,
although my preference is to obtain an Authorization from you before doing so if I am so allowed by the court or
administrative officials.
6. For law enforcement purposes, including reporting crimes occurring on my premises.
7. To coroners or medical examiners, when such individuals are performing duties authorized by law.
8. For research purposes, including studying and comparing the mental health of patients who received one form of
therapy versus those who received another form of therapy for the same condition.
9. Specialized government functions, including, ensuring the proper execution of military missions; protecting the
President of the United States; conducting intelligence or counterintelligence operations; or, helping to ensure the
safety of those working within or housed in correctional institutions.
10. For workers’ compensation purposes. Although my preference is to obtain an Authorization from you, I may
provide your PHI in order to comply with workers’ compensation laws.
11. For organ and tissue donation requests.
V. CERTAIN USES AND DISCLOSURES REQUIRE YOU TO HAVE THE OPPORTUNITY TO
OBJECT.
Disclosures to family, friends, or others: You have the right and choice to tell me that I may provide your PHI to a family
member, friend, or other person whom you indicate is involved in your care or the payment for your health care, or to share
your information in a disaster relief situation. The opportunity to consent may be obtained retroactively in emergency
situations to mitigate a serious and immediate threat to health or safety or if you are unconscious.
VI. YOU HAVE THE FOLLOWING RIGHTS WITH RESPECT TO YOUR PHI:
1. The Right to Request Limits on Uses and Disclosures of Your PHI. You have the right to ask me not to use or
disclose certain PHI for treatment, payment, or health care operations purposes. I am not required to agree to your
request, and I may say “no” if I believe it would affect your health care.
2. The Right to Request Restrictions for Out-of-Pocket Expenses Paid for In Full. You have the right to request
restrictions on the disclosure of your PHI to health plans for payment or health care operations purposes if the
PHI pertains solely to a health care item or a health care service that you have paid for out-of-pocket in full.
3. The Right to Choose How I Send PHI to You. You have the right to ask me to contact you in a specific way (for
example, home or office phone) or to send mail to a different address, and I will agree to all reasonable requests.
4. The Right to See and Get Copies of Your PHI. Other than in limited circumstances, you have the right to get an
electronic or paper copy of your medical record and other information that I have about you. Ask us how to do
this. I will provide you with a copy of your record, or if you agree, a summary of it, within 30 days of receiving your
written request. I may charge a reasonable cost based fee for doing so.
5. The Right to Get a List of the Disclosures I Have Made.You have the right to request a list of instances in which I
have disclosed your PHI for purposes other than treatment, payment, or health care operations, and other
disclosures (such as any you ask me to make). Ask me how to do this. I will respond to your request for an
accounting of disclosures within 60 days of receiving your request. The list I will give you will include disclosures
made in the last six years unless you request a shorter time. I will provide the list to you at no charge, but if you
make more than one request in the same year, I will charge you a reasonable cost based fee for each additional
request.
6. The Right to Correct or Update Your PHI. If you believe that there is a mistake in your PHI, or that a piece of
important information is missing from your PHI, you have the right to request that I correct the existing
information or add the missing information. I may say “no” to your request, but I will tell you why in writing within
60 days of receiving your request.

7. The Right to Get a Paper or Electronic Copy of this Notice. You have the right to get a paper copy of this Notice,
and you have the right to get a copy of this notice by email. And, even if you have agreed to receive this Notice via
email, you also have the right to request a paper copy of it.
8. The Right to Choose Someone to Act For You. If you have given someone medical power of attorney or if
someone is your legal guardian, that person can make choices about your health information.
9. The Right to Revoke an Authorization.
10. The Right to Opt out of Communications and Fundraising from our Organization.
11. The Right to File a Complaint. You can file a complaint if you feel I have violated your rights by contacting me
using the information on page one or by filing a complaint with the HHS Office for Civil Rights located at 200
Independence Avenue, S.W., Washington D.C. 20201, calling HHS at (877) 696-6775, or by visiting
www.hhs.gov/ocr/privacy/hipaa/complaints. I will not retaliate against you for filing a complaint.
VII. CHANGES TO THIS NOTICE
I can change the terms of this Notice, and such changes will apply to all the information I have about you. The new Notice
will be available upon request, in my office and on my website.                             

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